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TechPulse take: Instinct's pivot to human-curated product recommendations marks a significant shift in how AI agents monetize user interactions, moving beyond pure information retrieval to direct commercial influence. While the integration of expert taste aims to differentiate quality from generic web scraping, the unsolicited nature of these suggestions highlights emerging friction points regarding user agency and data privacy in conversational interfaces. This development underscores the critical challenge for AI startups: balancing revenue generation with maintaining user trust when agents begin acting as persistent shopping assistants without explicit consent.
Instinct’s new product recommendations are giving some users the ick
Instinct is rolling out human-curated product and travel recommendations, but some users aren’t happy about getting suggestions they never asked for.
The buzzy AI startup Instinct has just revealed a new potential revenue stream: product recommendations. Unfortunately for the company, the rollout is already rubbing some users the wrong way. Overnight, the AI agent began pushing product suggestions to users as part of a new feature called Instinct Selections, an effort to curate personalized lists for users in areas like dining, travel, and shopping. Founder Noah Shinn announced the feature’s debut later Tuesday, explaining that the idea is to partner with “local chefs, designers, architects, travel guides,” and others to bring “human taste” to its product. In other words, instead of…
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