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IndicFDB addresses a critical gap in full-duplex voice agent evaluation by extending benchmarking capabilities to ten Indian languages, moving beyond the limitations of English-only datasets. The study reveals significant trade-offs between latency and robustness across commercial APIs and open models, highlighting that high speed often comes at the cost of pause handling in multilingual contexts. This research provides essential data for developers aiming to deploy real-time conversational agents in diverse linguistic environments without compromising interaction quality.
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IndicFDB: Benchmarking Full-Duplex Voice Agents across Indian Languages

arXiv2 min de cititArticolul și perspectiva sunt în engleză.

arXiv:2609.31967v1 Announce Type: new Abstract: Full-duplex voice agents must handle pauses, take turns, backchannel, and respond to user interruptions in real time. Full-Duplex-Bench evaluates these behaviors, but its English-only corpus and reliance on word-timestamped ASR and an English-prompted LLM judge make it difficult to extend to Indian languages. We introduce IndicFDB, which extends it to ten languages spoken in India with 12,350 samples, nearly 17 times as many as the original. We address three challenges: finding conversational events in multilingual speech, evaluating their timing without reliable word-level alignment, and judging responses across languages. We mine pause handling, turn taking, and backchanneling samples from roughly 50,000 hours of channel-separated conversations using voice activity detection (VAD), and construct human-validated synthetic user interruption samples. Language-independent VAD heuristics evaluate timing, while an open-weight transcription and translation pipeline converts responses to English for LLM ratings of relevance and quality. Across seven voice agents, commercial APIs show unexpectedly consistent behavior across languages but are either fast or robust to pauses, never both, while monolingual open full-duplex models expose further tradeoffs among backchanneling, response quality, and latency.

Abstract:Full-duplex voice agents must handle pauses, take turns, backchannel, and respond to user interruptions in real time. Full-Duplex-Bench evaluates these behaviors, but its English-only corpus and reliance on word-timestamped ASR and an English-prompted LLM judge make it difficult to extend to Indian languages. We introduce IndicFDB, which extends it to ten languages spoken in India with 12,350 samples, nearly 17 times as many as the original. We address three challenges: finding conversational events in multilingual speech, evaluating their timing without reliable word-level alignment, and judging responses across languages. We mine pause handling, turn taking, and backchanneling samples from roughly 50,000 hours of channel-separated conversations using voice activity detection (VAD), and construct human-validated synthetic user interruption samples. Language-independent VAD heuristics evaluate timing, while an open-weight transcription and translation pipeline converts responses to English for LLM ratings of relevance and quality. Across seven voice agents, commercial APIs show unexpectedly consistent behavior across languages but are either fast or robust to pauses, never both, while monolingual open full-duplex models expose further tradeoffs among backchanneling, response quality, and latency.

Computation and Language (cs.CL)

arXiv:2609.31967 [cs.CL]

(or arXiv:2609.31967v1 [cs.CL] for this version)

https://doi.org/10.48550/arXiv.2609.31967 Focus to learn more arXiv-issued DOI via DataCite (pending registration)

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