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This study addresses a critical gap in conversational AI by introducing CRADLE-Dialogue, a clinician-annotated benchmark that reveals significant performance degradation in current models when tracking evolving risk signals in multi-turn dialogues. The authors demonstrate that distinguishing early warning signals from explicit crises remains a major challenge, with existing models achieving only mid-40% to high-60% Micro F1 scores. While a new 32B-parameter model shows competitive results against proprietary systems, the release of this synthetic training corpus and evaluation protocol offers a vital resource for advancing reliable mental health intervention tools.
Expert-Level Crisis Detection in Mental Health Conversations
arXiv:2606.10380v1 Announce Type: new Abstract: Real-world crisis intervention is inherently conversational, yet existing research largely focuses on static texts.Real-world crisis intervention is inherently conversational, yet existing research largely focuses on static texts. When applied to multi-turn dialogues, current models exhibit significant performance degradation, struggling to track risk signals that emerge as context evolves. To address this gap, we introduce CRADLE-Dialogue, a clinician-annotated benchmark for turn-level crisis detection in conversational settings. The dataset features 600 dialogues with multi-label annotations across clinically grounded risks, including suicide ideation, self-harm, and child abuse, distinguishing past from ongoing risk. We further propose an Alert-Confirm evaluation protocol that distinguishes early warning signals (Alert) from turns where a specific crisis becomes explicitly identifiable (Confirm), reflecting the clinical need to intervene before risk becomes explicit. Experiments show that identifying when risk emerges is much harder than recognizing that it exists: models achieve only mid-40% to high-60% Micro F1. Additionally, we release a synthetic training corpus and a 32B-parameter model that substantially outperforms existing open-source models and achieves competitive or superior results against proprietary models across turn-level, dialogue-level, and confirm-only evaluation settings.
Abstract:Real-world crisis intervention is inherently conversational, yet existing research largely focuses on static this http URL-world crisis intervention is inherently conversational, yet existing research largely focuses on static texts. When applied to multi-turn dialogues, current models exhibit significant performance degradation, struggling to track risk signals that emerge as context evolves. To address this gap, we introduce CRADLE-Dialogue, a clinician-annotated benchmark for turn-level crisis detection in conversational settings. The dataset features 600 dialogues with multi-label annotations across clinically grounded risks, including suicide ideation, self-harm, and child abuse, distinguishing past from ongoing risk. We further propose an Alert-Confirm evaluation protocol that distinguishes early warning signals (Alert) from turns where a specific crisis becomes explicitly identifiable (Confirm), reflecting the clinical need to intervene before risk becomes explicit. Experiments show that identifying when risk emerges is much harder than recognizing that it exists: models achieve only mid-40% to high-60% Micro F1. Additionally, we release a synthetic training corpus and a 32B-parameter model that substantially outperforms existing open-source models and achieves competitive or superior results against proprietary models across turn-level, dialogue-level, and confirm-only evaluation settings.
Computation and Language (cs.CL); Artificial Intelligence (cs.AI)
arXiv:2606.10380 [cs.CL]
(or arXiv:2606.10380v1 [cs.CL] for this version)
https://doi.org/10.48550/arXiv.2606.10380 Focus to learn more arXiv-issued DOI via DataCite (pending registration)
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