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This study reveals a critical gap between user preference and functional utility in LLM explanations, showing that while complex planning formats are favored, simpler chain-of-thought traces actually enhance human verification and trust calibration. The research highlights significant risks where preferred representations induce false alarms and overconfidence, suggesting that current evaluation metrics focusing solely on model-centric criteria like faithfulness may be misleading for end-users. For practitioners designing AI interfaces, this underscores the need to prioritize interpretability structures that actively support error detection rather than those that merely appear sophisticated.
Do Reasoning Representations Help Humans Evaluate LLM Outputs?
arXiv:2609.09038v1 Announce Type: new Abstract: Reasoning representations are increasingly used as explanations for large language model outputs. Yet they are typically evaluated with model-centric criteria, such as answer accuracy and faithfulness, leaving it unclear whether they help people evaluate model responses. In this work, we study reasoning representations as human-facing interfaces rather than proxies for model reasoning ability. We conduct a controlled human study of six reasoning formats across tasks of varying complexity, supported by a web-based framework that randomizes task domains, problem instances, and representation order. The study collects fine-grained judgments of structural understanding, error detection and localization, and trust calibration. Our study shows a mismatch between perceived preference and support for human evaluation. Participants prefer planning- and decomposition-based representations, but simpler chain-of-thought traces better support verification, trust, and interpretability. Preferred representations also introduce calibration risks, with more false alarms on correct traces and high trust despite low willingness to verify.
Title:Do Reasoning Representations Help Humans Evaluate LLM Outputs?
Abstract:Reasoning representations are increasingly used as explanations for large language model outputs. Yet they are typically evaluated with model-centric criteria, such as answer accuracy and faithfulness, leaving it unclear whether they help people evaluate model responses. In this work, we study reasoning representations as human-facing interfaces rather than proxies for model reasoning ability. We conduct a controlled human study of six reasoning formats across tasks of varying complexity, supported by a web-based framework that randomizes task domains, problem instances, and representation order. The study collects fine-grained judgments of structural understanding, error detection and localization, and trust calibration. Our study shows a mismatch between perceived preference and support for human evaluation. Participants prefer planning- and decomposition-based representations, but simpler chain-of-thought traces better support verification, trust, and interpretability. Preferred representations also introduce calibration risks, with more false alarms on correct traces and high trust despite low willingness to verify.
19 pages. EMNLP 2026 (Findings)
Machine Learning (cs.LG); Human-Computer Interaction (cs.HC)
arXiv:2609.09038 [cs.LG]
(or arXiv:2609.09038v1 [cs.LG] for this version)
https://doi.org/10.48550/arXiv.2609.09038 Focus to learn more arXiv-issued DOI via DataCite (pending registration)
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