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The article confirms IDC's 2023 forecast regarding the 20% growth in generative AI and intelligent document processing (IDP) use cases by 2026, noting that adoption has been conservative due to enterprise caution in regulated sectors. It highlights a key shift where foundation models now enable multimodal extraction for unstructured content like contracts, merging previously separate tools into unified workflows. This validates the trajectory of generative AI expanding from structured data tasks to complex, text-heavy knowledge work while maintaining strict security boundaries.
Did IDC’s 20% Generative AI and IDP Prediction Hold?
In October 2023, IDC FutureScape: Worldwide Future of Work 2024 Predictions forecast that by 2026, enterprises that directly tie generative AI to intelligent document processing (IDP) would see a 20% increase in new use cases, along with gains in productivity, scale, and customer experience. Three years later, Amy Machado, Research Director at IDC, says the […] The post Did IDC’s 20% Generative AI and IDP Prediction Hold? appeared first on IDC.
In October 2023, IDC FutureScape: Worldwide Future of Work 2024 Predictions forecast that by 2026, enterprises that directly tie generative AI to intelligent document processing (IDP) would see a 20% increase in new use cases, along with gains in productivity, scale, and customer experience. Three years later, Amy Machado, Research Director at IDC, says the number held and was probably conservative. The bigger change is that document work once split across separate products is starting to run as a single workflow. Watch the full conversation with IDC’s Amy Machado below, or keep reading for the highlights. Why did IDC expect 20% more…
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