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The article focuses on the operational shift toward agentic AI systems that autonomously plan, create, and evaluate tasks within enterprise workflows, fundamentally altering how software is built and executed. It highlights the emerging human role of defining business context, managing agent permissions, and orchestrating hybrid teams of people and digital workers rather than discussing specific consumer products or unrelated tech sectors.
Agentic AI and the Future of Work: What It Means for Salesforce Practitioners
Technology is changing fast. Follow the work to see where your role goes next.
Every conversation about agentic AI and the future of work eventually gets personal: What does this mean for me? How will my work change? What happens to my role? It’s tempting to look for the answer in new job titles. But the work is changing faster than the titles can keep up. Technology shifts first. New work emerges next. Then roles solidify around that work. We’ve seen this before with the cloud, mobile and data. We’re watching the same cycle unfold with agentic AI — only faster. We’re in the midst of a technological shift that is changing what we build, how we build, and how we…
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