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This position paper addresses critical gaps in speech AI development by advocating for a synthesis between technical NLP communities and sociotechnical HCI venues. The authors argue that current models fail to adequately represent communication, identity, and diverse user groups such as those with speech impairments or multilingual speakers. To improve these systems, the article proposes combining quantitative and qualitative methods while restructuring academic venue structures to foster better cross-disciplinary collaboration.
A Cross Community Agenda for Speech AI
arXiv:2609.13168v1 Announce Type: cross Abstract: Speech AI, any AI system that recognizes, transforms, or generates speech, is built and evaluated across two communities with only a small overlap: technical natural language processing (NLP) venues (e.g., ACL, ICASSP, Interspeech), and sociotechnical HCI venues (e.g., ASSETS, CHI, FAccT). In this position paper, we work toward a cross-community synthesis, organizing our critique around three problems: speech AI operates with an incomplete model of communication; it operates with an incomplete model of identity; and its metrics measure the wrong constructs. We draw on AAC as a setting where these failures are most visible and their stakes highest, alongside other underserved speakers - people who stutter, multilingual speakers, and non-binary and transgender users. For each problem we offer solution sketches oriented toward designing for human variability, nearly all of which require quantitative and qualitative methods in combination. We close on the venue structures that hold these methods apart, and on what program committees and individual authors can do to bring them together.
Abstract:Speech AI, any AI system that recognizes, transforms, or generates speech, is built and evaluated across two communities with only a small overlap: technical natural language processing (NLP) venues (e.g., ACL, ICASSP, Interspeech), and sociotechnical HCI venues (e.g., ASSETS, CHI, FAccT). In this position paper, we work toward a cross-community synthesis, organizing our critique around three problems: speech AI operates with an incomplete model of communication; it operates with an incomplete model of identity; and its metrics measure the wrong constructs. We draw on AAC as a setting where these failures are most visible and their stakes highest, alongside other underserved speakers - people who stutter, multilingual speakers, and non-binary and transgender users. For each problem we offer solution sketches oriented toward designing for human variability, nearly all of which require quantitative and qualitative methods in combination. We close on the venue structures that hold these methods apart, and on what program committees and individual authors can do to bring them together.
Human-Computer Interaction (cs.HC); Computation and Language (cs.CL)
arXiv:2609.13168 [cs.HC]
(or arXiv:2609.13168v1 [cs.HC] for this version)
https://doi.org/10.48550/arXiv.2609.13168 Focus to learn more arXiv-issued DOI via DataCite
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