5 ways I actually use ChatGPT Work in my small business to save time and money

Follow ZDNET: Add us as a preferred source on Google. ChatGPT Work can tackle real small-business chores. The AI saved me time across five very different tasks. The results can be useful, but still need human review. Here at ZDNET, we've been diving into ChatGPT Work and its cousin, Claude Cowork, the agentic multi-step AI tools that are providing substantial productivity benefits to the folks who use them. Over the past few months, I've been putting both tools to work. In this article, I'll spotlight five ways I use ChatGPT Work in my business. Keep coming back to ZDNET, because over the coming weeks, I'll also be doing deeper dives on individual projects using both ChatGPT Work and Claude Cowork. 1. Scanning email I use ChatGPT Work a lot for email support. Initially, connecting Gmail to ChatGPT Work (and Claude Cowork) freaked me out, but I soon settled on a safe pattern. I only enable the connection before I give the AI a fairly large assignment. Then, I disable the connection immediately after. This routine creates added friction, but it helps me sleep better at night. One way I use…