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The article focuses on the risks and management strategies surrounding unsanctioned AI tool usage within enterprises, making it a core topic for AI governance. It highlights how poor user experience and lack of education drive shadow AI, leading to data leakage and regulatory non-compliance under frameworks like the EU AI Act. This analysis is essential for understanding the practical challenges of deploying AI safely in organizational workflows.
45% of professionals use shadow AI tools – here’s how to manage the risks

The use of unsanctioned AI tools is growing. Here’s why it’s risky and how you and your business can control it.
Shadow AI puts firms and their data at risk. Business leaders should let people play with AI. Carefully established guidelines are key to success. Shadow AI is rapidly becoming a massive issue for organizations. Research suggests 45% of employees used unsanctioned AI tools in the previous 30 days, and 36% used confidential data alongside these services. Tal Carmi, CIO at technology specialist WalkMe, whose firm published its State of Digital Adoption 2026 report based on a global survey of 3,750 professionals, told ZDNET that the research shows shadow AI is often a symptom of a wider adoption problem: staff bypass sanctioned tools if they are difficult to use, do not fit naturally into existing workflows, or fail…
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